Terms of Use

Last updated:

PLEASE READ THESE TERMS OF USE CAREFULLY. YOUR ACCEPTANCE MAY LIMIT OR WAIVE CERTAIN OF YOUR RIGHTS. IT IS YOUR RESPONSIBILITY TO RE-REVIEW THE TERMS OF USE IF YOU HAVE NOT REVIEWED THEM SINCE THE “LAST UPDATED” DATE ABOVE.

THIS AGREEMENT PROVIDES FOR MANDATORY INDIVIDUAL ARBITRATION. BY ACCEPTING THESE TERMS OF USE, YOU HEREBY IRREVOCABLY WAIVE ALL RIGHTS TO TRIAL BY JURY OR TO PROCEED IN A COLLECTIVE ACTION IN RELATION TO YOUR USE OF THE SITES.

THE SITES AND THE SERVICES ARE NOT INTENDED FOR ACCESS AND/OR USE BY (A) DISQUALIFIED PERSONS/ENTITIES (AS DEFINED BELOW); OR (B) ANY PERSON OR ENTITY IN, OR ACCESSING OR USING THE SITES AND SERVICES FROM, AN EXCLUDED JURISDICTION (AS DEFINED BELOW). ACCORDINGLY, DISQUALIFIED PERSONS/ENTITIES (AS DEFINED BELOW) SHOULD NOT ACCESS AND/OR USE THE SITES AND/OR THE SERVICES.

YOU ARE AGREEING NOT TO ACCESS AND/OR USE THE SITES AND/OR THE SERVICES FOR PROHIBITED USES (AS DEFINED BELOW), OR FROM EXCLUDED JURISDICTIONS (AS DEFINED BELOW).

YOU MAY NOT ACCESS AND/OR USE THE SITES AND/OR THE SERVICES UNLESS YOU AGREE TO THESE TERMS OF USE.

1.ACCEPTANCE OF TERMS

1.1.

In these terms of use (these “Terms”), (i) “we”, “our”, “us,” or the “Company” refers to EF Capital Labs Inc., an entity formed under the laws of Panama (the Company with its Related Persons/Entities as further defined below, each an “EF Party” and collectively the “EF Parties”); and (ii) “you” refers to any person accessing, or using any Services (as defined in Paragraph 2.1 of these Terms) as accessible through, our website www.enhanced.finance (the “Site”), mobile applications or any other applications (collectively referred to as, “Sites”), and “your” shall be construed accordingly.

1.2.

By accessing the Sites, connecting a Wallet (as defined in Paragraph 2.1 of these Terms) to the Sites or otherwise utilising any of the Services as provided and offered by the Company:

  1. (a) You agree to be bound by and to abide by these Terms (which shall be read with our prevailing privacy policy accessible via the Sites), as may be updated from time to time by the Company, on behalf of yourself and any entity you represent, and you represent and warrant that you have the right and authority to do so. The Company reserves the sole right to change these Terms from time to time. In the event of any change, amendment or update to these Terms, you agree to be bound by these Terms, as may be amended, if you accept the updated Terms and/or continue accessing and/or using any of the Sites or the Services after notice that there has been a change, amendment or update, which notice may take the form of alerting you to the “Last Updated” date so that you can determine whether there has been an update since your last review of the Terms, or any other form of notice the Company elects to provide in its sole discretion. If you do not agree to these Terms, please exit the Sites and immediately cease usage of the Sites and the Services.
  2. (b) You represent and warrant that (i) in the jurisdiction to which you are subject, you are of legal age to use the Sites or the Services and to create a binding legal and financial obligation for any liability or obligation you may incur as a result of your use of the Sites or the Services; and (ii) you are not a Disqualified Person/Entity (as defined in Paragraph 2.1 of these Terms) or acting on behalf of a Disqualified Person/Entity.
1.3.

No information contained in or on, and no part of:

  1. (a) the Sites;
  2. (b) any electronic sites, communication or applications directly or indirectly linked to the Sites; or
  3. (c) any other information or document,

shall constitute part of these Terms (unless otherwise stated on the Sites or in these Terms), and no representations, warranties or undertakings are or are intended or purported to be given by any EF Party in respect of any information contained in or on, or through any part of, the items as stated in Paragraphs 1.3(a) to (c) above.

2.DEFINITIONS AND INTERPRETATIONS

2.1.Definitions

In these Terms, unless the context otherwise requires:

“Address”
means an address on the applicable digital ledger or blockchain network;
“Applicable Laws”
means all relevant or applicable statutes, laws (including any reporting or withholding tax requirements of any government), rules, regulations, directives, circulars, notices, guidelines and practice notes of any Governmental Authority;
“Approvals”
has the meaning ascribed thereto in Paragraph 6.1(l) of these Terms;
“Company”
has the meaning ascribed thereto in Paragraph 1.1 of these Terms;
“Disqualified Person/Entity”
means (a) any person seeking to access the Sites or use the Services from within the Excluded Jurisdictions; (b) any person (being a natural person) who is citizen of, domiciled in, or resident of, an Excluded Jurisdiction or a jurisdiction whose laws prohibit or conflict with the access of the Sites or use of Services; (c) any entity that is incorporated in, domiciled in, or organised in, an Excluded Jurisdiction or a jurisdiction whose laws prohibit or conflict with the access of the Sites or use of Services; (d) any person designated that are subject to sanctions implemented by the United Nations, the European Union, the United Kingdom or the Office of Foreign Asset Control of the United States Treasury Department (“OFAC”) and/or (e) any person which the Company (whether directly or through third-party service providers engaged by the Company for purposes of on-chain analytics and fraud detection and prevention) does not permit access and/or use of the Sites and/or Services, by reason of suspected involvement of such person, and the Wallet(s) used or attempted to be used by such person in connection with the access and/or use of the Sites and/or Services, in any fraudulent, illicit and/or malicious activity;
“Excluded Jurisdiction”
means any of: (a) the countries that are designated as high risk by the Financial Action Task Force; (b) Malaysia; and (c) the jurisdictions subject to sanctions implemented by the United Nations, the European Union, the United Kingdom or OFAC from time to time, including Russia, Belarus and Cuba;
“Fork”
means a change in the existing source code or the creation of new or additional source code for a blockchain;
“Governmental Authority”
means any nation or government, any state or other political subdivision thereof, any entity exercising legislative, executive, judicial or administrative functions of or pertaining to government, including any government authority, agency, department, board, commission or instrumentality, and any court, tribunal or arbitrator(s) of competent jurisdiction, and any self-regulatory organisation. For the avoidance of doubt, Governmental Authority may include private bodies exercising quasi-governmental, regulatory or judicial-like functions such as securities exchanges or similar self-regulating authorities to the extent they relate to either you, any EF Party, the Sites, the Services or any Tokens;
“Indemnified Persons”
has the meaning ascribed thereto in Paragraph 9.2 of these Terms;
“Linked Address”
has the meaning ascribed thereto in Paragraph 4.1(d) of these Terms;
“Loss”
means any and all losses, claims, liabilities, damages, suits, actions, demands, proceedings, costs, charges or expenses of whatsoever nature or howsoever arising, including any indirect, special, incidental, consequential or other losses of any kind, in tort, contract or otherwise (including loss of revenue and income or profits);
“Network Attack & Vulnerabilities”
means hacks, cyber-attacks, network attacks (including double-spend attacks, majority mining power attacks and “selfish-mining” attacks, 51% or network attacks), distributed denials of service or errors, or any attacks, vulnerabilities or defects on the network;
“EF Documentation”
means the document repository in relation to the EF Services accessible at docs.enhanced.finance;
“EF Parties” and “EF Party”
have the meaning ascribed thereto in Paragraph 1.1 of these Terms;
“EF RFQ”
has the meaning ascribed thereto in Paragraph 4.2(a)(ii)(1) of these Terms;
“EF Services”
means, collectively, any services or any variations thereof provided through, via, or on the Sites, including EF RFQ, EF Vaults and any other services described at docs.enhanced.finance;
“EF Supported Tokens”
has the meaning ascribed thereto in Paragraph 4.2(a)(i)(1) of these Terms;
“EF Vaults”
has the meaning ascribed thereto in Paragraph 4.2(a)(i)(1) of these Terms;
“Parties”
means both of the Company and you;
“Party”
means either of the Company and you;
“Payable Tax”
has the meaning ascribed thereto in Paragraph 15.1 of these Terms;
“Prohibited Uses”
has the meaning ascribed thereto in Paragraph 8.3 of these Terms;
“Protocol Fees”
has the meaning ascribed thereto in Paragraph 4.2(c) of these Terms;
“Related Persons/Entities”
means with respect to the Company, any other person or entity directly or indirectly controlling, controlled by or under common control with the Company, and in this definition, “control” means the power to direct or cause the direction of the management or policies of a person or entity, whether through the exercise of voting power or by contract and “controlling” and “controlled by” shall have correlative meanings;
“Services”
means, collectively, any of the EF Services or any other services provided through, via or on the Sites;
“Sites”
has the meaning ascribed thereto in Paragraph 1.1 of these Terms;
“Third-Party Access”
has the meaning ascribed thereto in Paragraph 4.1(e) of these Terms;
“Third-Party Integrated Applications”
means the third-party applications and interfaces which are not created by the Company and: (a) are integrated to the Sites; or (b) which have integrated the Services (or any part thereof) for access and/or use of such Services via such third-party applications and/or interfaces;
“Tokens”
means any cryptographic asset, digital asset or virtual currency, including the EF Supported Tokens;
“Transaction Fee”
means such transaction cost payable, whether denominated in Tokens or otherwise, for the use of or execution of transactions on a blockchain network or in connection with the Services and shall include Protocol Fees and network fees;
“User”
means a person, as identified by such person’s Wallet address, who uses the Sites or the Services;
“User Information” in respect of a User
has the meaning ascribed thereto in Paragraph 4.1(c)(i) of these Terms; and
“Wallet”
has the meaning ascribed thereto in Paragraph 4.1(b)(i) of these Terms.

2.2.Miscellaneous

In these Terms, unless the context otherwise requires:

  1. (a) words importing the singular include the plural and vice versa, words importing any gender include every gender;
  2. (b) references to a “person” include any individual, company, limited liability partnership, partnership, business trust or unincorporated association (whether or not having separate legal personality) and references to a “company” include any company, entity, corporation or other corporate body, wherever and however incorporated or established;
  3. (c) the word “or” shall be construed to mean “and/or”;
  4. (d) the word “including” shall be non-exhaustive and construed to mean “including without limitation”;
  5. (e) paragraph headings are for convenience of reference only and shall not affect the interpretation of these Terms; and
  6. (f) the words “written” and “in writing” include any means of visible reproduction.

3.ELIGIBILITY

3.1.

Access to the Sites is intended for and extended only to, and the Services are intended for and extended only to, a person or body corporate who is not a Disqualified Person/Entity.

3.2.

Accordingly, you are not eligible to access the Sites or use the Services if you are a Disqualified Person/Entity. If you are a Disqualified Person/Entity, or if you are acting on behalf of a Disqualified Person/Entity, you should exit the Sites and cease usage of all Services immediately.

4.THE SERVICES

4.1.General

  1. (a) Availability

The Company may modify or discontinue support for the Sites and/or the EF Services at any time without prior notice, in its sole discretion, and none of the EF Parties shall be liable for or have any obligations with respect to any Losses arising from or relating thereto.

  1. (b) Connecting a Wallet
    1. (i) In order to access the Services to engage in transactions using the Sites, a User must first connect a wallet compatible with the EF Services (“Wallet”) to the Sites. Connecting a Wallet will enable the Sites to communicate with the third party software associated with such Wallet connected by the User. Such third party software shall be exclusively responsible for effecting any transactions initiated by the User with such Wallet, including any transactions relating to any EF Services.
    2. (ii) Where we have reason to believe that any Wallet connected to (or attempting to connect to) the Sites and/or otherwise interacting (or attempting to interact) with an EF Service has engaged in or has been used in connection with any Prohibited Use, we may, in our sole and absolute discretion and without prior notice to any User, suspend, prohibit or restrict the connection of such Wallet to the Sites and/or your access and/or use of the Sites and/or Services using such Wallet, and none of the EF Parties shall be liable for or have any obligations with respect to any Losses to such User arising from or relating thereto.
  2. (c) User Information
    1. (i) Your access of the Sites or use of the certain Services (including but not limited to EF RFQ) shall be conditional on you providing the following information (“User Information”):
      1. (1) your confirmation that you have read these Terms and your acceptance thereof; and
      2. (2) such other information as may be requested on the Sites or otherwise as determined by any EF Party in its sole discretion; and
      3. (3) the completion of any know-your-customer, anti-money laundering, sanctions screening or other verification procedures required by any EF Party, and the relevant EF Party being satisfied, in its sole discretion, with the results of such procedures.
    2. (ii) You agree that we may, without prior notice to you, suspend, restrict, or terminate your access to the Sites or use of the Services until any requested User Information has been provided to our satisfaction. You also irrevocably and unconditionally agree that such User Information provided by you to us may be shared without limitation or restriction with any other EF Party for the purpose of compliance with any Applicable Laws in connection with the Sites and/ or the Services.
    3. (iii) By submitting any of your User Information, you represent and warrant to each EF Party that such User Information as submitted is complete, accurate and authentic and you shall promptly update us of any changes to your User Information. In the event of any change to your User Information, you agree that we may, without prior notice to you, suspend, restrict, or terminate your access to the Sites or use of the Services until any such change has been provided to our satisfaction.
    4. (iv) By submitting your User Information, you shall be deemed to have authorised and permitted:
      1. (1) any EF Party to directly or through third parties make inquiries which any EF Party in its absolute discretion considers necessary or appropriate to verify such User Information for the purpose of any know-your-customer, anti-money laundering, sanctions screening, complying with any Applicable Laws or otherwise; and
      2. (2) any EF Party to take any action which any EF Party deems necessary or appropriate based on the results of such inquiries.
  3. (d) Linked Address

    Any User’s Address (“Linked Address”) you link to the EF Services using the Sites:

    1. (i) shall be owned, held, and be fully controlled by you, and you shall hold and have full control of the private key (whether such private key is held through a personal Wallet or otherwise) and all other credentials to your Linked Address;
    2. (ii) shall not be an Address owned, held, or controlled by a person other than you, including a cryptocurrency exchange address or a third party hosted wallet address (the access of which is controlled by such third party); and
    3. (iii) must be fully compatible with and support the EF Supported Tokens and the Services.
  4. (e) Public Blockchain Information

    The Sites and Services allow a User to read and display data from public blockchains, and to generate standardised transaction messages which can be used by the User’s third party Wallet software (or other Third-Party Integrated Applications) to engage with the EF Services. Because the EF Services are deployed on a public blockchain, they are directly accessible through command lines or command prompts and may now or in the future be accessible through other decentralised applications (dApps) or other third party interfaces (collectively, “Third-Party Access”). Therefore, with the right technical expertise, it is possible to view substantially the same information, and to generate transaction messages to interact with the EF Vaults via Third-Party Access, without use of the Sites. In the event of any Third-Party Access, the Company is not involved in and has no oversight of such Third-Party Access. The Company expressly disclaims all responsibility (and you acknowledge that the EF Parties shall have no responsibility) for any loss occasioned to you or any other person by or attributable to Third-Party Access.

  5. (f) License

    You are hereby granted a non-exclusive, non-transferable, revocable, limited license to electronically access and use the Sites in the manner described in these Terms. You do not have the right to sublicense the Sites. We may revoke or terminate such license at any time if you use, or attempt to use, the Sites in a manner prohibited by these Terms, or if these Terms are otherwise terminated pursuant to the terms hereof.

4.2.The EF Services

  1. (a) The EF Services include a user interface provided through the Sites that displays and formats information and through which the User may choose to direct third-party software to interact with the Sites, including (i) depositing and withdrawing EF Supported Tokens into and vaults made available on the Sites via EF Vaults; and (ii) submitting, receiving, accepting or rejecting on-chain requests for quotes in respect of options transactions via EF RFQ, in each case in accordance with the procedures further described in the EF Documentation.
    1. (i) EF Vaults

EF Vaults are smart-contract based vaults which, when funded by Users with Tokens supported by EF Services (“EF Supported Tokens”), implement pre-configured, rule-based options strategies (including, without limitation, rolling covered calls and cash-secured puts and may, as further described in the EF Documentation, from time to time implement additional rule-based strategies referencing binary-event or prediction-market-based positions) designed to earn option premiums and/or manage directional risk in accordance with parameters described in the EF Documentation (“EF Vaults”). By depositing EF Supported Tokens into a vault made available via EF Vaults, you authorise the applicable EF Vaults and the EF Parties to manage such Tokens in accordance with such parameters.

You acknowledge and agree that deposits into EF Vaults are custodial in nature. In particular, you authorise and instruct the EF Parties, acting directly or through one or more third-party custodians, prime brokers, centralised exchanges or other service providers (collectively, "Custody Providers"), to:

  1. (A) to move EF Supported Tokens and other collateral from the relevant EF Vaults smart contract to one or more blockchain wallet addresses controlled by, or held for the benefit of, the EF Parties or any Custody Provider (including addresses dedicated to Enhanced Finance and omnibus or pooled wallets in which your Tokens may be commingled with assets of other customers of the relevant Custody Provider); and
  2. (B) further transfer, pledge, post or otherwise use such Tokens and collateral as margin or collateral in one or more trading, hedging or options-writing accounts (including accounts on centralised exchanges and prime brokerage or custody platforms) operated for the benefit of the EF Vaults and/or the relevant options strategy, in each case solely in accordance with the parameters of the applicable EF Vaults as set out in Site and/or the EF Documentation;

Legal title to EF Supported Tokens and collateral held in EF Vaults or with Custody Providers may be recorded in the name of the relevant EF Party or Custody Provider for operational, settlement and risk‑management purposes only and does not create any trust, deposit, fiduciary, bailment or similar relationship between you and any EF Party or Custody Provider. To the fullest extent permitted by Applicable Laws, you bear all risk of any Loss arising from or in connection with the custody, holding, transfer, use or deployment of such EF Supported Tokens and/or collateral (including any shortfall on realisation or return), and no EF Party shall be liable to you for any such Loss, save to the extent that such Loss is finally judicially determined to have arisen directly and solely from the fraud or wilful misconduct of that EF Party. Any such residual liability shall in all cases be subject to the exclusions and limitations set out in Paragraphs 7 and 9 of these Terms.

EF Vaults pay-offs, yields and risk profiles depend on market conditions, the performance of the underlying asset and the behaviour of the relevant markets. No EF Party guarantees that any EF Vaults will achieve any particular yield, return, volatility profile or loss-protection outcome, or that any indicative or “target” APR/APY or strategy description displayed on the Sites or in the EF Documentation will be achieved.

EF Vaults may be subject to strategy-specific conditions (including deposit and withdrawal windows, lock-ups, capacity limits, rebalancing or auto-compounding rules, settlement cycles and fee structures) as further set out in the EF Documentation, and by interacting with an EF Vault you are deemed to have read and accepted such conditions. Withdrawals may be delayed or restricted where reasonably necessary to allow for settlement of open positions, unwinding of hedges, reconciliation of balances with Custody Providers or compliance with Applicable Laws.

  1. (ii) EF RFQ

EF RFQ provides an interface which enables eligible and, where applicable, whitelisted Users to submit non-binding, on-chain requests for quotes in respect of options transactions (including, without limitation, covered call and cash-secured put strategies) in specified sizes, expiries, strike prices, collateral types and settlement preferences (physical or cash), as further described in the EF Documentation (“EF RFQ”).

In response to a User’s quote request, one or more OTC providers, liquidity providers or market makers (each a “Quote Provider”) may, but are not obliged to, provide indicative or firm quotes, including proposed option premiums, sizes and other economic terms. Any such quote is provided by the relevant Quote Provider, and not by the Company or any other EF Party, and shall not be binding until and unless the quote is accepted and the corresponding transaction is executed on-chain.

When you accept a quote via EF RFQ, you authorise the Company and/or other EF Party to generate and submit the necessary transaction messages to your Wallet in order to sell, purchase, exercise, settle or otherwise effect the relevant options transaction in accordance with the economic terms displayed to you at the time of final confirmation. You remain solely responsible for reviewing and confirming all transaction parameters (including strike, expiry, amount, settlement type, premium and any associated Transaction Fees) prior to final approval in your Wallet.

Access to EF RFQ may be subject to additional eligibility, whitelisting, KYC/AML, sanctions screening, credit, suitability, size or other criteria imposed by any EF Party or by participating Quote Providers. The Company and the other EF Parties reserve the right, in their sole discretion, to approve, limit, suspend or withdraw your access to EF RFQ at any time, including in response to regulatory changes, internal risk considerations or the requirements of any liquidity provider or market maker.

The Company is not a counterparty to any trade transaction entered into via EF RFQ and does not owe you any settlement, margin, collateral, execution, best-execution or other dealing obligations in respect of any such transaction. All such transactions occur directly between you and the relevant Quote Provider through the EF RFQ smart contracts.

  1. (b) Confirming Transactions

The User is responsible for confirming the parameters of any transaction message before directing their third-party Wallet software to enter into a transaction. Crypto asset prices and liquidity are volatile and transaction parameters may change between the time a User first selects parameters and when the User seeks to confirm a transaction. The User hereby agrees that it is the User’s sole responsibility to re-confirm all details of any potential transaction at each stage of the process through and including final confirmation of the transaction.

  1. (c) Transaction Fees

By using the Sites and/or the Services, you acknowledge and agree that protocol fees may be payable to the Company for each transaction executed on the Sites and/or via the Services (“Protocol Fees”). Details of Protocol Fees and other Transaction Fees that may be chargeable for transactions are accessible via the EF Documentation, as may be updated from time to time by the Company. [Quorum Note to EF: Please ensure that the EF Documentations sets out information on the Protocol Fees.] The Protocol Fees applicable to a specific transaction will be displayed to Users of the Sites during the initiation of a transaction and must be accepted by a User before executing such transaction. By using the Sites and/or the Services (including via Third-Party Access), you hereby consent to Protocol Fees and/or Transaction Fees (including in the case of Third-Party Access to the Services) being charged applicable to your relevant transaction at the time such transaction is processed.

4.3.Third Party Integrated Services

In addition to the EF Services, the EF Parties may provide access to additional Services through the Sites from time to time, including by integrating or providing links to Third-Party Integrated Applications, including, for example, blockchain oracles and blockchain explorers. Without limiting the generality of the foregoing, you acknowledge, agree and understand that no EF Party shall be responsible or liable for any Losses suffered or incurred by you in connection with the use of Third-Party Integrated Applications provided through the Sites or the Services.

5.CONDITIONS

The Company’s performance of Services is conditional on the following:

  1. (a) your representations and warranties as set out in these Terms (including Paragraph 6 below) being true and accurate at all times on and after the date of these Terms while you continue to use the Services; and
  2. (b) that neither your use of, or our provision of, the Services, constitute, or would be reasonably expected to result in a breach, default, contravention or violation of any Applicable Laws applicable to you or any EF Party, or any contract or agreement to which you or any EF Party is a party or by which you are, or any EF Party is, bound, including these Terms.

6.ACKNOWLEDGEMENTS, OTHER REPRESENTATIONS AND WARRANTIES

6.1.

By accepting these Terms, you represent and warrant to each EF Party as follows:

  1. (a) you acknowledge and agree that the Tokens with which you are seeking to use, deposit, transfer in connection with your use of the EF Services are not to be construed, interpreted, classified or treated as:
    1. (i) any kind of currency;
    2. (ii) debentures, stocks or shares;
    3. (iii) rights, options or derivatives in respect of such debentures, stocks or shares;
    4. (iv) rights under a contract for differences or under any other contract the purpose or pretended purpose of which is to secure a profit or avoid a loss;
    5. (v) units in a collective investment scheme;
    6. (vi) units in a business trust;
    7. (vii) derivatives of units in a business trust; or
    8. (viii) any form of investment;
  2. (b) you acknowledge and agree that the Tokens do not and are not intended to constitute securities of any form, units in a business trust, units in a collective investment scheme or any other form of investment in any jurisdiction and these Terms and the Services do not and are not intended to constitute an offer of securities of any form, units in a business trust, units in a collective investment scheme or any other form of investment in any jurisdiction or a solicitation for any form of investment in any jurisdiction;
  3. (c) you acknowledge and agree that none of the Services shall be construed, interpreted, classified or treated as enabling, or according any opportunity to you, to participate in or receive profits, income, or other payments or returns arising from or in connection with any of the Services, or to receive sums paid out of such profits, income, or other payments or returns, solely by virtue of you holding any Tokens;
  4. (d) you acknowledge that no regulatory authority has examined or approved of these Terms, no such action has been or will be taken under the Applicable Laws of any jurisdiction, and the provision of these Terms to you does not imply that Applicable Laws have been complied with;
  5. (e) you have read and understood all of these Terms and any privacy policy provided through the Sites;
  6. (f) any Linked Address provided by you is fully operational, secure and valid;
  7. (g) you are not, and you are not acting on behalf of, a Disqualified Person/Entity;
  8. (h) you have full power and capacity to accept these Terms and perform all your obligations hereunder and, in the case, where you are accepting these Terms on behalf of an entity:
    1. (i) such entity is duly incorporated and validly existing under the Applicable Laws; and
    2. (ii) you are duly authorised to accept these Terms and procure the performance of obligations hereunder;
  9. (i) you:
    1. (i) have read and understood the EF Documentation and accept all risks as may be set out therein or associated with the use of the Sites and the Services, including smart contract risks, market volatility risks and risks associated with hacks, exploits, malfunctions, modifications of transaction data that could affect or result in unsuccessful transactions relating to the EF Services or misuse of smart contracts, scripts and oracles, which may result in a loss of digital assets. Notwithstanding that you may be using a Wallet (being a wallet compatible with the Services) to access and/or use the Sites and the Services, you acknowledge that you bear all risks arising from and/or in connection with any modification of transaction payload data which you may procure or cause, in connection with your use of such Wallet in accessing and/or using the Sites and the Services;
    2. (ii) have a basic degree of understanding of the operation, functionality, usage, storage, transmission mechanisms and other material characteristics of the Services, cryptographic tokens, digital assets and Tokens (including the EF Supported Tokens), digital ledger-based software systems, digital asset Wallets, the Sites and the EF Services, and other related Token storage mechanisms, Token exchanges, blockchain and distributed ledger technology, and smart contract technology; and
    3. (iii) are fully aware of and understand and agree to assume all the risks (including direct, indirect or ancillary risks) associated with (A) any of the Services, the Sites, the EF Parties, the EF Supported Tokens, the EF Services and (B) your use of any of the Services, any digital asset Wallet or user interface used in connection with any of the Services, Linked Address, your provision of any Linked Address, the Sites and any extension of the Sites, and the EF Services and have not relied on any information, statement, representation, or warranty, express or implied, made by or on behalf of any EF Party with respect to the access and/or use of the Sites and/or the Services;
  10. (j) these Terms constitute legal, valid and binding obligations on you, which are enforceable in accordance with these Terms, and neither your use of any of the Services, nor purchase, receipt or holding of any Tokens is in breach or contravention of any Applicable Laws in your jurisdiction;
  11. (k) (i) you are not a citizen or resident of any jurisdiction in which either the access and/or use of any of the Sites or the Services, nor the exchange, purchase, receipt, or holding of any Tokens is prohibited, restricted, curtailed, hindered, impaired or otherwise adversely affected by any Applicable Laws, (ii) you are legally permitted to access and/or use the Sites and the Services in your jurisdiction, including that you are legally permitted to own the digital assets and interact with the Services you use and (iii) you are responsible for ensuring compliance with the laws of your jurisdiction in connection with your access and/ or use of the Services and the Sites, and acknowledge that the Company is not liable for your compliance or non-compliance with any such laws;
  12. (l) no consent, approval, order or authorisation of, or registration, qualification, designation, declaration or filing with, any regulatory authority in any jurisdiction (the “Approvals”) is required on your part in connection with your access and/or use of any of the Sites and/or the Services, or where any Approvals are required, such Approvals have been obtained and remain valid and in full force and effect and your access and/or use of the Services and the Sites does not constitute, and you do not expect it to result in, a breach, default, or violation of any Applicable Laws or any contract or agreement to which you are a party or are otherwise bound;
  13. (m) the Tokens you are seeking to deposit, transfer or otherwise deal with via the Sites or Services have not been obtained through any acts in connection with money laundering, terrorism financing or any other acts in breach or contravention of any Applicable Laws;
  14. (o) you will not disrupt, interfere with, or otherwise adversely affect the normal flow of the Services or the Sites or otherwise act in a manner that may negatively affect other Users’ experiences when using the Services or the Sites (including by taking advantage of software vulnerabilities or any other act that intentionally abuses or exploits the design of the Services or the Sites);
  15. (p) you will not, and will not attempt to, authorise anyone other than you to access and/or use the Sites and the Services using a Wallet owned by you or a blockchain address for which you control the private keys, or otherwise engage in Prohibited Uses (as defined below) of such Wallet; and
  16. (q) all of the above representations and warranties are true, complete, accurate and non-misleading from the time of your acceptance of these Terms, and shall be deemed renewed each time you use the Services.
6.2.

You acknowledge and agree that none of the EF Parties makes or purports to make, and each EF Party hereby expressly disclaims, any representation or warranty in relation to the subject matter set forth in these Terms, including any representations or warranties relating to the Sites, the EF Supported Tokens, the Services or otherwise.

6.3.

You further acknowledge and accept that by using the Sites and/or the Services:

the EF Parties assume no responsibility for, changes to the EF Services or any of the functions thereof;

the Sites function solely as an interface to communicate your instructional input to the EF Services and to receive output from the EF Services. The Sites merely serve as an interface that may provide information and through which you may direct third-party software who may interact with the EF Services to do so;

you shall not claim, and have no claim, against the Company or any EF Party (i) in respect of, in connection with any change to, or in connection with any failure of, the EF Services or any of the functions thereof; or (ii) in respect of any failure of the Sites or Services to facilitate access to and usage of the EF Services and any of the functions thereof; and

none of the information available on the Sites or in these Terms, or made available to you in relation to the use of the Sites or the Services constitutes any advice, including legal, tax, financial, accounting or trading advice. If you are in any doubt as to the action you should take, you should consult your legal, financial, tax or other professional advisors.

7.DISCLAIMERS

7.1.

Notwithstanding any other provision in these Terms, to the fullest extent permitted by Applicable Laws, you acknowledge and agree that each EF Party shall in no case be liable to you or any person in relation to:

  1. (a) the Sites and the Services, which you agree to access and/or use at your own risk acknowledging that:
    1. (i) the Sites and the Services are provided to you on as “as is” and “as available” basis, and the Company expressly disclaims any and all warranties and conditions of any kind, whether express, implied or statutory, including all warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. If Applicable Laws require any warranties with respect to the Sites and the Services, all such warranties are limited in duration to sixty (60) days from the date of first use;
    2. (ii) the Site and the Services may experience system failures, unplanned interruptions, hardware or software defects, or other security breaches;
    3. (iii) the EF Parties may not detect, or provide timely notice, of any such failure, interruption, or breach; and
    4. (iv) no EF Party provides any guarantee or warranty in relation to the Sites and the Services, including that such Sites and such Services will be available, meet any performance parameters, or that your use of such Sites and such Services will be uninterrupted, secure or error-free, or will be accurate, reliable, free of viruses or other harmful code, complete, legal or safe.
  2. (b) any discontinuation of the Services, which could be discontinued at any time, in the sole discretion of the EF Parties;
  3. (c) the EF Services are integrated with the Sites and, in conjunction with the Services, are provided on as “as is” and “as available” basis;
  4. (d) use of the Sites, the Services, or any Tokens for any purpose in connection with money laundering, terrorism financing or any other acts in breach or contravention of any Applicable Laws;
  5. (e) failure or delay in the operation of the Sites or the Services;
  6. (f) failure, malfunction or breakdown of, or disruption to, the operation of any EF Party, the Services, the Sites, the EF Services, any Tokens, or any technology (including smart contract technology) on which any EF Party, the Sites, the EF Services or any Tokens rely or relies upon, due to occurrences of a Fork, Network Attack & Vulnerabilities, defects, flaws in programming or source code or otherwise, regardless of when such failure, malfunction, breakdown, or disruption occurs;
  7. (g) any virus, error, bug, flaw or similar defect adversely affecting the operation, functionality, usage, storage, transmission mechanisms, transferability, tradeability and other material characteristics of the Sites, the Services or any Tokens;
  8. (h) decreases or volatility in trading prices or trading volume of any Tokens;
  9. (i) failure or unfitness of any of the Services, the Sites, or any Tokens for any specific purpose;
  10. (j) loss of possession of the credentials for accessing, or loss or destruction of the private keys of, any Wallet or Linked Address, in any manner and to any extent;
  11. (k) any prohibition, restriction or regulation by any Governmental Authority in any jurisdiction of the operation, functionality, usage, storage, transmission mechanisms, transferability or tradability of any Tokens or other material characteristics of Tokens;
  12. (l) any prohibition, restriction or regulation by any Governmental Authority in any jurisdiction of the operation, functionality, usage, transmission mechanisms of the Services or the Sites, or other material characteristics of the Services or the Sites;
  13. (m) any risks (whether direct, indirect or ancillary) associated with the Sites, the Services, any Tokens, and your access and/or use of the Services; and
  14. (n) Transaction Fees (including Protocol Fees) which you may have to pay in connection with your use of the Services.
7.2.

You acknowledge and agree that you shall access and use the Sites and the Services at your own risk. The risks associated with handling Tokens can be substantial. You should, therefore, carefully consider whether your participation in and/or use of the EF Services is suitable for you in light of your circumstances and financial resources. None of the EF Parties at any point in time assume the risk of Losses arising from or in connection with your use of the Services or the Sites, whether or not such Loss was due to factors beyond your or any EF Party’s control.

7.3.

In the event of any Loss, hack or theft of Tokens (including the EF Supported Tokens), you acknowledge and confirm that you shall have no right(s), claim(s) or causes of action in any way whatsoever against any EF Party.

8.GENERAL TERMS AND PROHIBITED USE

8.1.

You shall be responsible for the reporting requirements under the Applicable Laws in respect of any dealing with Tokens including the reporting requirements in respect of any taxable income derived in connection with the use of Services to the relevant Governmental Authority.

8.2.

Your relationship with us and the operation and use of Services shall be subject at all times to the Applicable Laws. Any EF Party may take or refrain from taking any action whatsoever, and you shall comply with, and shall do all things required by any EF Party, in order to procure or ensure compliance with Applicable Laws. You acknowledge and agree that no EF Party shall be liable to you as a result of any action taken by any EF Party to comply with Applicable Laws.

8.3.

You may not use the Services to engage in the following categories of activity (“Prohibited Uses”). The specific types of uses listed below are representative, but are not exhaustive. We may update the Prohibited Uses of the Services from time to time, and you hereby acknowledge and agree that it shall be your sole responsibility to ensure that your use of the Services does not involve a Prohibited Use. By using the Services, you confirm that you will not, and you will not aid, abet, encourage or induce any third party to engage in any of the following activities in any manner utilising the Services, each of which constitutes a Prohibited Use:

  1. (a) unlawful activity: activities which would:
    1. (i) violate, or assist in the violation of, any Applicable Laws administered in the countries where the EF Parties conduct business;
    2. (ii) involve proceeds of any unlawful activity; or
    3. (iii) publish, distribute or disseminate any unlawful material or information;
  2. (b) abusive activity: actions which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information;
    1. (i) transmit or upload any material to the Sites or the EF Services that contains viruses, trojan horses, worms, or any other harmful or deleterious programs;
    2. (ii) attempt to gain unauthorised access to the Sites or the EF Services, or computer systems or networks connected to the Sites or the EF Services, through password mining or any other means;
    3. (iii) use User Information of another User to access or use the Sites or the EF Services; or
    4. (iv) develop any third-party applications that interact with the Sites or the EF Services without our prior written consent;
  3. (c) abuse other Users: activities which:
    1. (i) interfere with another User’s access to or use of any of the Services;
    2. (ii) defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (including rights of privacy, publicity and intellectual property) of others, including the EF Parties or their respective representatives, employees, agents, and affiliates;
    3. (iii) incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; or
    4. (iv) use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Services or to harvest or otherwise collect information from the Sites or the EF Services, including identification numbers, email addresses, phone numbers, or addresses without proper consent;
  4. (d) fraud: activity which operates to defraud Users or any other person, or provide any false, inaccurate, incomplete, or misleading information to any EF Party, including by engaging or participating in “front-running”, “wash trading”, “pump and dump schemes” or similar activities;
  5. (e) gaming: gaming activities (including the playing of any game of chance or of mixed chance and skill for money or other consideration) such as:
    1. (i) lotteries;
    2. (ii) bidding fee auctions;
    3. (iii) sports forecasting or odds making;
    4. (iv) fantasy sports leagues with cash prizes;
    5. (v) internet gambling; or
    6. (vi) contests, sweepstakes, or other games of chance for which payment or other consideration is required to participate;
  6. (f) intellectual property infringement: any transactions, activities, or actions that:
    1. (i) (whether or not involving items) infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under Applicable Laws, including the creation, issuance, sale, offer for sale, trading, distribution, solicitation, marketing, or promotion of any investment products (including digital assets, fiat currency, securities, commodities, investment or trading products, derivatives, structured products, investment funds, investment portfolios, commodity pools, swaps, securitisations or synthetic products) where the price, return, or performance of the investment product is based on, derived from, or related to any EF Party or any portion thereof, without our express prior written consent;
    2. (ii) modify, copy, reproduce, retransmit, distribute, sell, publish, broadcast, create derivative works from, or store proprietary or confidential data or other similar information provided via the Sites or the Services, without our express prior written consent;
    3. (iii) make use of the intellectual property, name, or logo, including use of trade or service marks belonging to any EF Party, without our prior written consent or in a manner that otherwise harms any EF Party;
    4. (iv) reverse engineer or disassemble any aspect of the Services;
    5. (v) access or attempt to access non-public systems, programs, data, or services of any EF Party; or
    6. (vi) implies an untrue endorsement by or affiliation with any EF Party;
  7. (g) activity which brings disrepute or is detrimental to the EF Parties: any activity which does or could be expected to bring disrepute upon or be detrimental to the EF Parties, the Services or the Sites;
  8. (h) Disqualified Person/Entity: if you are Disqualified Person/Entity, using any virtual private network, proxy service, or any other third party service network or product with the effect of disguising your internet protocol (IP) address or location;
  9. (i) prohibited businesses: use the Services in connection with businesses, activities, practices, or items which are prohibited by or in conflict with Applicable Laws;
  10. (j) permitting access: permit others to access and/or use the Sites and the Services through your Wallet, User Information or a blockchain address you control or otherwise engage in transactions using the Sites and/or the Services for any person other than the Wallet owner; or
  11. (k) breach of these Terms: any activities, inactions or actions that are in breach of or violate these Terms.
8.4.

You also acknowledge and agree as follows:

  1. (a) The Sites or the Services may be subject to exploits. The EF Parties are not responsible for exploits and it is not possible to guarantee that the code is completely free from bugs or errors. Users accept all risks that arise from using the Sites and the Services, including the risk of any funds being lost due to a failure or exploit of the Sites or the Services.
  2. (b) You are solely responsible for securing the private keys associated with any Wallet or blockchain address you may use when accessing and using the Services. You understand that anyone who obtains your private keys and access to your device may access your Wallet or a blockchain address controlled with such private keys with or without your authorisation and may transfer any digital assets accessible through your Wallet or such blockchain address.
  3. (c) We make no guarantees as to the price or value of any digital asset or Token on any secondary market, including the EF Supported Tokens.
  4. (d) Support for the Sites and the Services may be modified or discontinued at any time. The Company reserves the right, at any time, in our sole discretion and without prior notice, to modify the Sites and the Services.
  5. (e) In the event of a change to an underlying blockchain network, or other network disruption, resulting in a Fork of the existing blockchain into one (or more) additional blockchains, the Services may not support activity related to any new digital assets or Tokens created as a result of the Fork. In addition, in the event of a Fork, transactions on the network may be disrupted, including transactions involving the EF Services.
  6. (f) Public blockchain networks may charge a Transaction Fee for engaging in a transaction on such networks. Such Transaction Fees fluctuate over time depending on a variety of factors, and are in addition to any Transaction Fees expressly referenced in Paragraph 4.2(c). You are solely responsible for paying all Transaction Fees and other fees (including Protocol Fees) associated with transactions you engage in or consummate while using the Services. You are also solely responsible for any other third-party fees that may be incurred in connection with your use of the Services.

9.LIMITATION OF LIABILITY AND INDEMNIFICATION

9.1.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND TO THE FULLEST EXTENT PERMITTED BY ALL APPLICABLE LAWS, YOU HEREBY AGREE:

  1. (A) NO EF PARTY SHALL BE LIABLE FOR ANY LOSS ARISING OUT OF, RELATING TO OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR THE SITES, OR THE USE, RECEIPT OR HOLDING OF TOKENS BY YOU, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER LOSSES OF ANY KIND, IN TORT, CONTRACT OR OTHERWISE (INCLUDING LOSS OF REVENUE, INCOME OR PROFITS, OR LOSS OF USE OR DATA), ARISING OUT OF, RELATING TO OR OCCURING IN CONNECTION WITH YOUR USE OF THE SITES OR THE SERVICES, EVEN IF SUCH EF PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES. ACCESS TO, AND USE OF, THE SITES AND THE SERVICES IS AT YOUR DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY LOSS RESULTING THEREFROM;
  2. (B) NO EF PARTY SHALL BE LIABLE FOR ANY LOSS ARISING OUT OF YOUR FAILURE TO KEEP YOUR PRIVATE KEYS OR LOGIN CREDENTIALS TO YOUR WALLET SECURE OR ANY OTHER UNAUTHORISED ACCESS TO OR TRANSACTIONS INVOLVING YOUR WALLET;
  3. (C) NOTWITHSTANDING THE FOREGOING PARAGRAPHS 9.1(A) AND 9.1(B), THE AGGREGATE LOSSES THAT ALL EF PARTIES MAY COLLECTIVELY BE LIABLE FOR IN CONNECTION WITH YOUR USE OF THE SITES OR THE SERVICES (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) SHALL BE LIMITED TO A MAXIMUM AMOUNT A MAXIMUM AMOUNT EQUAL TO THE AGGREGATE PROTOCOL FEES PAID BY YOU TO THE EF PARTIES FOR THE SERVICES IN CONNECTION WITH YOUR USE OF THE SERVICES DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THE APPLICABLE CLAIM(S) FIRST AROSE. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT; AND
  4. (D) YOU SHALL NOT ASSERT ANY CLAIMS, ACTIONS OR PROCEEDINGS OF ANY KIND OR NATURE AGAINST ANY EF PARTY UNDER APPLICABLE LAWS UNLESS EXPRESSLY PERMITTED PURSUANT TO THESE TERMS.
9.2.

To the fullest extent permitted by the Applicable Laws, you shall indemnify, defend, and hold each EF Party and its respective subsidiaries, related companies, affiliates, directors, officers, employees, agents, representatives, successors, and permitted assignees (“Indemnified Persons”) harmless from and against any and all Losses (including reasonable legal fees incurred or those necessary or appropriate to successfully establish the right to indemnification) filed or incurred by any (i) Indemnified Person or (ii) other third party against any of the Indemnified Persons, in each case, that relate to, are in connection with or arise out of (a) your access and/or use of the Site and/or the Services, (b) any breach by you of any provision of these Terms; and/or (c) your violation of Applicable Laws. The relevant Indemnified Person reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to provide indemnification pursuant hereto, and you agree to cooperate in the defense of such claims. You agree not to settle any such matter without the prior written consent of the relevant Indemnified Person or Indemnified Persons. The relevant Indemnified Person will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

10.NO ASSIGNMENT

Subject to these Terms, only you and no other person shall have the right to any claim against any EF Party in connection with the Sites or the Services provided to you. You shall not assign, trade or transfer, or attempt to assign, trade or transfer, your right to any such claim. Any such assignment or transfer shall be void and shall not impose any obligation or liability on any EF Party to the benefit of such assignee or transferee.

11.INTELLECTUAL PROPERTY AND DATA RIGHTS

Except as expressly set forth herein, these Terms shall not entitle you to any intellectual property or data rights, including any rights relating to the use of, for any purpose, any information, image, user interface, logos, trademarks, trade names, internet domain names or copyrights of the Sites, the Services or any EF Party.

12.SURVIVING TERMS

Paragraphs 2 and 6 through 18 (including this Paragraph 12) hereto shall remain valid and in full force and effect notwithstanding any rescission or termination of these Terms. Without limiting the generality of the foregoing, any rights or obligations of the Parties in connection with any breach of these Terms accruing prior to, on or as a result of such termination or rescission shall continue to in full force and effect notwithstanding such termination or rescission of these Terms.

13.NO WAIVER

Any failure by any EF Party to enforce these Terms or to assert any right(s), claim(s) or causes of action against you under these Terms shall not be construed as a waiver of the rights of any EF Party to assert any such right(s), claim(s) or causes of action against you.

14.ENTIRE AGREEMENT

14.1.

These Terms contain the entire agreement and the understanding among the Parties and supersedes all prior agreements, understandings or arrangements (both oral and written) in relation to the access and/or use of the Services or the Sites.

14.2.

In the event that any EF Party discovers that you, in your access and/or use of the Sites and/or the Services, have engaged in any of the Prohibited Uses or any other unfair, excessive or abusive usage or conduct, the EF Parties reserve the right to take such actions as may be necessary, to the fullest extent possible under Applicable Laws, to protect any EF Party from any Loss.

15.TAXES

15.1.

The use of Services and the Sites shall be exclusive of all taxes that are applicable to, arising from, or in connection to your use of the Services or the Sites, including your receipt and holding of Tokens in any jurisdiction (any such taxes, a “Payable Tax”).

15.2.

You shall be responsible for determining any Payable Tax and declaring, withholding, collecting, reporting and remitting the correct amount of Payable Tax to the appropriate tax authorities. You shall be solely liable for all Losses, penalties, claims, fines, punishments, or other liabilities arising from the non-fulfilment or non-performance to any extent of any of your obligations in relation to the Payable Tax.

15.3.

No EF Party shall be responsible for, or responsible for determining, any Payable Tax attributable to you or declaring, withholding, collecting, reporting or remitting the correct amount of Payable Tax to any Governmental Authority.

16.GOVERNING LAW AND DISPUTE RESOLUTION; WAIVER OF JURY TRIAL

16.1.

These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of Panama.

16.2.

Subject always to Paragraphs 7 and 9 of these Terms, any claim, suit, or dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally be resolved by arbitration in accordance with the arbitration rules of the Panama, before a panel of three (3) arbitrators. Each of the Parties hereby has the right to appoint an arbitrator, and the two (2) appointed arbitrators shall select the third arbitrator. The panel shall reach its decisions by a vote of a majority. Any claim shall be brought individually on behalf of the person or entity seeking relief, not on behalf of a class or other persons or entities not participating in the arbitration and shall not be consolidated with the claim of any person who is not asserting a claim arising under or relating to this contract. The seat of arbitration shall be Panama and the language of any arbitration shall be English. Judgment on any award rendered by the arbitrators may be entered by any court of competent jurisdiction.

16.3.

BY AGREEING TO THESE TERMS AND NOTWITHSTANDING THE FOREGOING PROVISIONS OF THIS PARAGRAPH 16 OR ANY OTHER PROVISION CONTAINED HEREIN, YOU HEREBY IRREVOCABLY WAIVE ALL RIGHTS TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) BROUGHT BY YOU OR ON YOUR BEHALF THAT RELATES TO OR ARISES UNDER OR IN CONNECTION WITH THESE TERMS OR THE PRIVACY POLICY CONTAINED ON THE SITES. YOU FURTHER WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR OTHER COLLECTIVE ACTION THAT RELATES TO OR ARISES UNDER OR IN CONNECTION WITH THESE TERMS OR THE PRIVACY POLICY CONTAINED ON THE SITES.

17.SEVERANCE AND PARTIAL INVALIDITY

17.1.

If any of these Terms is rendered void, illegal or unenforceable by any legislation to which it is subject, it shall be rendered void, illegal or unenforceable to that extent and no further and, for the avoidance of doubt, the rest of these Terms shall continue to be valid and in full force and effect.

17.2.

The illegality, invalidity or unenforceability of any provision of these Terms under the law of any jurisdiction shall not affect these Terms’ legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision.

18.COMPLAINTS HANDLING

18.1.

We are committed to providing a high-quality level of service to all Users. We appreciate that, from time to time, things can go wrong or misunderstandings can arise. We are committed to dealing with queries and complaints in a clear, fair and timely manner. Where we are at fault, we aim to put things right at the earliest opportunity.

18.2.

If you would like to leave a query or complaint with us, you may write to us via email at support@enhanced.finance. Please provide your Wallet address, contact information, details of your query or complaint and supporting documents (if any).

19.ELECTRONIC COMMUNICATIONS

The communications between you and any EF Party may use electronic means, either through the Sites, electronic mail or by posting notices on the Sites. For contractual purposes, you: (i) hereby consent to receive communications from any EF Party in any electronic form; and (ii) hereby agree that all terms and conditions, agreements, notices, disclosures, and other communications that any EF Party provides to you electronically satisfies any legal requirement that would also be satisfied if such communications were to be via a physical copy. The foregoing shall not affect your non-waivable rights under any Applicable Law.

20.THIRD PARTY RIGHTS

These terms control the relationship between us and you. They do not create any third-party beneficiary rights other than as expressly stated herein.